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Terms & Conditions

Last Updated: 08-04-26

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Welcome to LifeCore Physio (www.lifecorephysio.co.uk). By booking an appointment or using this website, you agree to comply with and be bound by the following terms and conditions.

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1. Services

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LifeCore Physio provides professional physiotherapy services, including initial assessments, follow-up treatments, and rehabilitation plans. These services are delivered via:

  • Home Visits: Within Manchester and surrounding areas.

  • Online Consultations: Conducted via secure video platforms.

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2. Bookings and Appointments

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  • Appointments can be booked via our website, email, or telephone.

  • An appointment is only confirmed once you receive a confirmation email or message from LifeCore Physio.

  • For home visits, please ensure a safe and suitable space is available for the assessment and treatment to take place.

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3. Cancellation and Late Policy

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We understand that plans change, but as a solo practitioner, late cancellations significantly impact the clinic.

  • Cancellations: We require at least 24 hours' notice for any cancellations or rescheduling.

  • Late Cancellations: Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of 100% of the session cost.

  • Late Arrival: If you are late for a home visit or online session, the session will still end at the scheduled time to ensure subsequent patients are not impacted.

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4. Fees and Payment

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  • Prices for services are clearly stated on our website or provided at the time of booking.

  • Payment is due before the commencement of the session.

  • We accept Bank Transfers, or Cash.

  • LifeCore Physio reserves the right to change pricing; however, any pre-booked sessions will be honored at the original price.

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5. Medical Disclaimer and Consent

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  • Physiotherapy involves physical assessment and manual therapy. By booking, you consent to be assessed and treated.

  • You must provide accurate medical history and information regarding current medications or treatments. LifeCore Physio is not liable for any issues arising from withheld medical information.

  • Results from physiotherapy vary by individual. While we provide expert guidance and treatment, we cannot guarantee specific outcomes or cures.

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6. Home Visit Requirements

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For the safety of both the patient and the therapist:

  • A person over the age of 18 must be present in the home if the patient is a minor.

  • Pets should be kept in a separate room during the treatment if they are likely to cause a distraction or safety hazard.

  • LifeCore Physio reserves the right to refuse or terminate a session if the environment is deemed unsafe or inappropriate.

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7. Professional Standards

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LifeCore Physio is operated by a qualified physiotherapist registered with the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP). We adhere to the professional codes of conduct set by these bodies.

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8. Limitation of Liability

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LifeCore Physio shall not be liable for any injury, loss, or damage resulting from:

  • Inaccurate information provided by the client.

  • The client's failure to follow advice, exercises, or instructions provided during or after a session.

  • Technical issues during online consultations.

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9. Intellectual Property

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All content on the website, including text, logos, and images, is the property of LifeCore Physio and may not be reproduced or used without prior written consent.

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10. Governing Law

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These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

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11. Contact Us

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If you have any questions regarding these Terms, please contact us:

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